Michael CollinsQ. The power in my apartment building went out yesterday, for about the fifth time in the past three months. It came back on this morning, but our elevator still does not work. This building has a parking garage on the ground floor and the accessible apartments are located on the main floor above it, so people who use wheelchairs or other mobility devices need the elevator to access the main floor. The past two times the power has gone out, the elevator was out of service for about five days — trapping the wheelchair-using and elderly residents, like myself.

I have multiple sclerosis and require the use of a power wheelchair, so walking or crawling up and down stairs to access my home is not an option. We have called the building manager several times whenever the elevator has been out of service, but nothing happens for hours, sometimes for days. Because we