How to Be a Good Employer and Keep Your PCAs Happy

what makes a caregiver relationship work

Illustration by Mark Weber

Over the course of our 30 years, NEW MOBILITY writers have interviewed hundreds of wheelchair users to unearth secrets to one of the most difficult disability-related tasks: hiring good caregivers. The thinking behind the majority of the stories was simple: Who knows what works better than the people doing the hiring?

The answer always seemed obvious until I found myself in a conversation with a friend’s caregiver this summer. She has worked for my friend for many years, and it became clear that she hasn’t stuck with the job out of need. She puts up with the early morning wake-ups and last-minute calls because working with my friend means something to her.

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